FAQ's

Customer

When will I receive my order?

All orders are shipped in three to five working days, unless otherwise noted or advised.

What is your returns policy?

You may return your item within 14 days of receiving your order for a full refund of the product cost. Shipping costs are non-refundable. Further details here.

Do you gift wrap?

We can't offer gift wrap at the moment but hope to do so soon.

What countries do you ship to?

We ship to anywhere within the United Kingdom, Europe and world-wide. Further details here.

What are your delivery costs?

Our shipping costs vary, depending on country and item. They start with FREE UK delivery for cards and from £12 for delivery of original art world wide. Further details here.


Artist

How do I submit artwork?

Please complete the art submission form and we will respond within 48 hours. We'll then request a low resolution image of your work and a brief resume. Further details here.

When will I hear if you’ve approved my artwork?

We will respond within 48 hours with our feedback.

How do you know I’ll make a profit?

We know the production costs and the RRP of your products. Once your products have sold, we guarantee you will be in profit.

Do I retain copyright?

You, the artist, will always retain the copyright.

Can The English Art Co. produce items other than those shown?

Yes, of course, we can print and produce virtually any product, as long as it is manufactured in the United Kingdom. We have a strong network of suppliers, so if you have a preference, or an idea, please get in touch.

Do you license artwork?

Yes, we license artwork, please email Catriona@theenglishartco.co.uk for further information.

Questions?

Please contact Catriona@theenglishartco.co.uk.