Payment, delivery + returns

Payment

We accept Visa, MasterCard, Discover and American Express.

Payments are processed through Paypal and Stripe. All card information is transmitted over secure SSL encryption and is not stored.  

 

Click + collect - Leeds

If you'd rather click + collect from our studio in Leeds, please select at check-out and we'll be in touch.

 

Delivery + fulfilment + costs

Order processing

Notecards, notebooks, tablemats + coasters, wrap, cushions, aprons, oven gloves + mitts are shipped within 24 hours of order, usually same day.

Prints + framed prints within 5 to 7 working days, unless otherwise noted or advised.

Delivery

We ship all orders from within the UK, using either Royal Mail 1st class, Signed For® or one of our trusted couriers. We'll send a confirmation email with tracking information when your order is shipped, and you should receive your delivery one to two days from that date.

Orders - UK

Notecards, gift cards - FREE!

Calendars, wrap + tags, apron, oven gloves, oven mitt: £1.50

Notebooks: £2.00

Tablemats, coasters, art book, candle: £3.50

Cushion: £5.00

Prints: £7.50

Framed prints, original art: £12.00

Orders - Europe

Notecards, coasters, wrap + tags, apron, oven gloves, oven mitt: £4.00

Notebooks: £5.00

Candle: £6.00

Tablemats, art book: £8.50

Cushion: £10.00

Prints, framed prints, original art: please enquire Catriona@thenenglishartco.co.uk

 

Returns

You may return your item within 14 days of receiving your order for a full refund of the product cost. Shipping costs are non-refundable.

After 14 days we're unable to offer a refund or exchange, and sale items and original artworks can't be returned at any time.

To be eligible for a refund, the product must be unused and in the original shipping packaging.

Please email Catriona@theenglishartco.uk and state the order number and the reason for return.

 

International Delivery

We offer international shipping for orders anywhere in the world with an expected delivery date of 1- 2 weeks.  A confirmation email with tracking information will be sent when your order is shipped. We are not responsible for customs fees or duties incurred, as these are the responsibility of the purchaser.

Notecards, wrap + tags, apron, oven gloves, oven mitt: £5.00

Notebooks, coasters: £7.00

Candle: £9.00

Tablemats, art book: £14.00

Cushion: £12.50

Prints, framed prints, original art: please enquire Catriona@thenenglishartco.co.uk

 

Email Catriona@theenglishartco.co.uk or call +44 (0) 7968 131866 to make payments over the telephone or for delivery or return enquiries.